Gray’s users include some of the largest hospitals in Canada, recognized globally as leaders in healthcare innovation and care delivery.
Optimizing and orchestrating patient scheduling at the CHUM's integrated cancer center
The CHUM's clinical teams explain how GrayOS improved cancer care,
The Centre hospitalier de l'Université de Montréal (CHUM), a supra-regional hospital, is one of the largest providers in Canada and sees nearly 500,000 patients a year. The cancer center has 45 infusion chairs and 8 radiation treatment machines.
Like many cancer centers, the CHUM is facing major challenges:
- labor shortage
- growing treatments complexity,
- increasing patient volumes
- administrative burden
- inefficient coordination of care trajectories
- maxed out capacity and increasing patient delays
GrayOS is deployed across the radiation oncology and the medical oncology departments in order to optimize, automate, and orchestrate the operations.
of additional capacity
unlocked per day
time required to
train new staff
1000 days of patient delay avoided per year
Clinical knowledge safeguarded :
mitigation of staffing disruptions
The time savings have been enormous. When you can reinvest this much time in caring for patients, it’s a big deal.
Chief innovation and AI, CHUM
We would have never made it through this staff shortage period without GrayOS
head nurse, CHUM
Improved staff satisfaction