Customers
Gray’s users include some of the largest hospitals in Canada, recognized globally as leaders in healthcare innovation and care delivery.
The problem
The Centre hospitalier de l'Université de Montréal (CHUM), a supra-regional hospital, is one of the largest providers in Canada and sees nearly 500,000 patients a year. The cancer center has 45 infusion chairs and 8 radiation treatment machines.
Like many cancer centers, the CHUM is facing major challenges:
- labor shortage
- growing treatments complexity,
- increasing patient volumes
- administrative burden
- inefficient coordination of care trajectories
- maxed out capacity and increasing patient delays
The solution
GrayOS is deployed across the radiation oncology and the medical oncology departments in order to optimize, automate, and orchestrate the operations.
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The results
-80%
reduct
administrative burden
+11h
of additional capacity
unlocked per day
250k$
saved each
year
-50%
time required to
train new staff
and...
Potential to avoid 1000 days of patient delay per year
Clinical knowledge safeguarded :
mitigation of staffing disruptions
Scheduling used to be my least favorite part of the job, it was stressful and manual... now it's my favorite!
Scheduling clerk, CHUM
We would have never made it through this staff shortage period without GrayOS
Head nurse, CHUM
Improved staff satisfaction